"Dear Karen,
 
Thanks for your e-mail of 23/2 reporting the successful collection of the items from the ware house in Germany.  From what you have said previously, I gather the delivery will be easy by comparison!
 
My Clients and I are most grateful to you and your colleagues for all your hard work and co-operation in arranging this.  We have had enormous difficulty in dealing with the German Lawyer and it has been most important to have someone on our side on whom we can rely.  My thanks to you and would you please pass my thanks to everyone else involved.
Kind Regards
 
Stephen"
 

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