Dear Andy and team,
I just wanted to say a big thank you to you all for making my mother's move from The Briars in Swanland down to Bristol last month so easy. John and Matt were both amazing - kind, calm and efficient - which made the whole process very smooth and painless. Everything ended up in the correct place, either in Mum's flat or the storage facility, and they even managed to keep us calm during the whole process too.
I'm sorry it has taken so long to write but really felt I couldn't let it go without expressing my thanks. Please let John and Matt know what an amazing job they did and how much the whole family really appreciates how they made what was quite a difficult move given the circumstances so much easier than we had anticipated.
Once again, many thanks.
Jan